The Experience Magic Podcast

Experience Magic is new podcast featuring in-depth interviews with brand leaders, innovators and retailers who are creating extraordinary consumer experiences. The show is hosted by Brian Laney, VP of Sales for Alert Tech, which provides retail technology that helps to improve the customer experience and increase sales for top retailers.

As an enterprise-level solutions developer and retail technology evangelist with significant experience in analyzing top tier retail environments, Brian is an expert in understanding the conversion of customer experience into high value competitive advantages by creating custom service hardware, tuning up operations behaviors, and delivering powerful and actionable data to stakeholders.

“Any sufficiently advanced technology is indistinguishable from magic.” –Arthur C. Clarke

Explore the frontier of new technology, strategies and people who are creating consumer experience magic. Sign up now to be notified of new episodes!

Host Brian Laney diving into consumer experience magic on mic at NRF Big Show.